Terms & Conditions
These Terms govern your access to and use of Firecraft BBQ websites, content, and services across India. Please read them carefully. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Legal Compliance and Regulations By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. Firecraft BBQ operates in accordance with international compliance requirements to ensure a safe and secure user experience.
User Responsibilities Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.
Dispute Resolution and Governing Law In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.
Contact Information For questions or concerns related to our policies, please contact us at firecraftbbq@gmail.com.
1) Scope of Services
We provide product information, educational content, and purchasing options for grill gear, fuels, and accessories. Availability, features, and pricing may change without notice as we improve products and comply with regulations.
2) Account & Eligibility
Where accounts are offered, you must provide accurate information and maintain the confidentiality of your credentials. You are responsible for all activities that occur under your account.
3) Orders, Pricing & Taxes
Placing an order constitutes an offer to purchase. We may accept or reject orders at our discretion (for example, due to stock or pricing errors). Prices may be displayed inclusive or exclusive of taxes; applicable taxes and delivery charges are shown at checkout.
4) Shipping & Risk of Loss
Estimated delivery windows are indicative. Title and risk of loss pass on delivery to the address you provide. Inspect packages on arrival and report transit damage promptly with photos.
5) Returns & Replacements
Where permitted by law and our policy, eligible items may be returned or replaced within the stated return window. Items must be unused, with original packaging and proof of purchase. Consumables opened or used may be ineligible except for defects.
6) Acceptable Use
You agree not to misuse our services, interfere with security features, reverse engineer components, post unlawful or infringing content, or use automated scraping beyond robots rules. We may throttle, suspend, or restrict access to protect the platform.
7) Intellectual Property
All logos, product names, site copy, images, and designs are owned by or licensed to Firecraft BBQ. You may not reproduce, distribute, or create derivative works without prior written permission, except for permitted personal use.
8) Third-Party Links & Services
Links to third-party sites or services are provided for convenience. We are not responsible for their content, policies, or practices. Your use of third-party services is governed by their terms.
9) Warranties & Disclaimers
Except as expressly stated, services and content are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
10) Limitation of Liability
To the fullest extent permitted by law, Firecraft BBQ shall not be liable for indirect, incidental, special, or consequential damages, loss of data, profits, or goodwill arising from your use of the services, even if advised of the possibility.
11) Indemnification
You agree to defend, indemnify, and hold harmless Firecraft BBQ and its personnel from claims, damages, or expenses arising out of your breach of these Terms, unlawful conduct, or misuse of the services.
12) Changes, Termination & Contact
We may update these Terms to reflect operational, legal, or security changes. Continued use after updates constitutes acceptance. We may suspend or terminate access for violations or risks. Questions? Write to firecraftbbq@gmail.com.
Effective date: 11 Oct 2025